Terms of Service & Purchase Agreement

LAST UPDATED: OCTOBER 2026 · VERSION 1.1

1. Service Description & Informational Scope

PrimeSettlementRefund.com is an independent consumer educational and self-service verification website. We provide free web-based informational calculators and verification tools to help consumers evaluate notice authenticity relating to the Federal Trade Commission settlement in FTC v. Amazon.com, Inc. (Case No. 2:23-cv-00938).

Non-Affiliation Notice: This website is not affiliated with, sponsored by, endorsed by, or operated by the Federal Trade Commission (FTC), the court-appointed settlement administrator (Verita / Rust Consulting), Amazon.com, Inc., or any federal court. Official filing and administrative tasks must be conducted solely via the official court portal at subscriptionmembershipsettlement.com or veritaconnect.com.

2. Digital Product Purchases (Defense Toolkit)

In addition to our free self-service verification tools, we offer an optional paid digital product: the FTC Settlement Refund Defense Toolkit & Dispute Packet.

Product Format: 12-page comprehensive printable PDF reference system containing fill-in-the-blank bank dispute letters, fake check fraud inspection checklists, address change petition drafts, and settlement appeal protocols.
Price: $4.99 (One-Time Purchase). There are no recurring subscriptions, no auto-renewals, and no hidden maintenance fees.
Payment Processing: Transactions are processed securely via our licensed payment gateway partner (Stripe). We do not store or process your credit card numbers on our servers.

3. Delivery & Digital Fulfillment

All purchases of the FTC Settlement Refund Defense Toolkit are fulfilled electronically as digital downloads. Immediately following successful payment authorization through Stripe, you will be redirected to an order confirmation page (/toolkit/thanks) providing an instant download button for the 12-page PDF file. You receive immediate and lifetime access to download the file to your personal computer, smartphone, or tablet.

4. 30-Day Money-Back Guarantee & Refund Policy

We stand behind the quality and practical utility of our Defense Toolkit with an unconditional 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase for any reason within 30 calendar days of your transaction date, simply send an email to our customer support team at [email protected] with your purchase email address or order confirmation reference. Our support team will process a full 100% refund of your $4.99 purchase back to your original payment method promptly, no questions asked.

5. Customer Support Contact Information

If you have any questions regarding your purchase, require technical assistance downloading your digital PDF, or wish to request a refund, please contact customer support directly:

Support Email: [email protected]

Response Time: Within 24–48 business hours

6. Disclaimers & Limitation of Liability

The informational content, dispute templates, and interactive checkers provided on this website are for general consumer informational and educational purposes only and do not constitute formal legal, financial, or tax advice. We do not guarantee any specific financial recovery from the settlement fund. In no event shall PrimeSettlementRefund.com or its operators be liable for any indirect, consequential, or incidental damages arising out of your use of this site or our digital materials.