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CASE NO. 23-CV-00938 | Official Settlement Claims Advisory (Updated October 2026)

Amazon Settlement Claim Form: Filing Rules & Deadlines

Searching for the official Amazon settlement claim form? Before entering your personal details on any external site, review the binding court guidelines below: Phase 3 distributions are completely automatic, whereas the Phase 2 claim filing window has officially expired.

Direct Answer · Official Administrator Directive

Do You Need to File an Amazon Settlement Claim Form in 2026?

1. Phase 3 (Current Active Distribution): NO CLAIM FORM REQUIRED. If you qualify for Phase 3 ($51 payout for members who experienced Prime cancellation hurdles between 2019 and 2025), payments are issued automatically via PayPal, Venmo, or check using records already established in court.

2. Phase 2 (Past Dispute Window): CLOSED. The deadline to submit a Phase 2 claim form was July 27, 2026. That claim portal is permanently locked; payments began rolling out on August 30, 2026.

3. If You Never Received Your Payment: Eligible class members who did not receive their funds or let their PayPal transfer lapse can submit a payment reissue request through the verified administrator portal at veritaconnect.com/AZF-CRI.

Phase 3 Distribution Rules

Do I Need to File a Claim Form for Phase 3? (Current Distribution)

Under the federal settlement approved in FTC v. Amazon.com, Inc. (Case No. 23-CV-00938), Phase 3 does not utilize a manual claim form. Distribution is executed automatically by the court-appointed administrator (Verita / Rust Consulting) based on account activity between June 23, 2019, and June 23, 2025.

Key Phase 3 Distribution Facts:

  • Payout Amount: Standard baseline distribution of $51 per eligible subscriber (subject to top-up to $200 in Phase 4 if unallocated funds remain).
  • Target Group: Consumers who utilized 11–20 Prime benefits within a 12-month period and encountered dark pattern cancellation barriers.
  • Distribution Channels: Automatic electronic deposits sent via PayPal or Venmo (under the sender name FTC Prime Subscription Settlement Fund), or mailed physical checks.
  • 30-Day Expiration Warning: If your PayPal account requires manual acceptance for unclaimed transfers, you must accept within 30 days or funds are returned to the fund.

Beware of Fake Claim Portals: Any website requesting that you pay a "fast-track processing fee," enter credit card details, or disclose account passwords to "claim your Phase 3 money" is an unauthorized phishing scam.

Historical Closed Window

What Happened to the Phase 2 Claim Form?

Many consumers who search for an Amazon settlement claim form are looking for the Phase 2 filing form. Phase 2 required class members who utilized 4–10 benefits and experienced cancellation failure to affirm their claim under penalty of perjury.

Phase 2 Claim Filing Window Status: EXPIRED

The Phase 2 claim submission window officially closed on July 27, 2026. Late claims can no longer be accepted by the administrator under the terms of the final court order. Approved Phase 2 payouts began distribution on August 30, 2026.

If you missed the Phase 2 deadline, you cannot reopen that claim form. However, if your account qualifies under the automated criteria for Phase 3, you remain eligible for automatic Phase 3 disbursements without any additional paperwork.

Official Reissue Procedure

How to Request a Payment Reissue If You Received Nothing

If you received a notification from the administrator but the electronic payment expired, was sent to an obsolete email address, or a physical check arrived damaged or was lost in transit, you can request an official reissue.

Verified Settlement Administrator Portals:

Federal court filings authenticate only two domains for case administration. Use these official links directly:

  • Payment Reissue Portal: https://veritaconnect.com/AZF-CRI

    Use your Claimant ID from previous emails or notices to request a check re-issuance or digital update.

  • Master Settlement Information Site: https://subscriptionmembershipsettlement.com

    Official court notices, timeline docket updates, and administrator contact forms.

Official Administrator Inquiries: [email protected] · FTC Consumer Refunds Portal: ftc.gov/refunds

Instant Client-Side Verification

Received a Payment Notice or Unsure of Your Settlement Status?

Cross-examine any email, PayPal notification, or sender address against our official court whitelist, or check your 3-question eligibility tier instantly with zero data transmission.

Frequently Asked Questions

Amazon Settlement Claim Form FAQs

Common questions regarding claim forms, filing deadlines, payment reissues, and anti-fraud safeguards.

Do I need to fill out an Amazon settlement claim form to get paid in Phase 3?
No. Phase 3 payouts ($51 per eligible person) are distributed automatically via PayPal, Venmo, or mailed check to qualifying Prime subscribers identified through court records. No claim form or registration is required.
Can I still file an Amazon settlement claim form for Phase 2?
No. The deadline to file a Phase 2 claim form expired on July 27, 2026. Phase 2 distributions began on August 30, 2026, and the claim filing portal for that phase is permanently closed.
Where is the official Amazon settlement portal if I need to request a payment reissue?
The court-appointed settlement administrator operates two verified web portals: subscriptionmembershipsettlement.com and veritaconnect.com/AZF-CRI. If you were eligible but did not receive funds or your check expired, submit a reissue request directly at veritaconnect.com/AZF-CRI.
Is there any fee or personal password required to file a claim form or receive funds?
Absolutely not. Legitimate FTC settlement distributions are 100% free under federal court supervision. The administrator will never ask for payment fees, bank account passwords, debit PINs, or gift cards. Any website asking for fees or passwords is a scam.
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